O
Optex Opticians
Business account · Typically replies instantly
Tap a tab to preview each broadcast as your customer would experience it — reply through paid checkout.
From broadcast to booking
You already write great campaigns — the new-glasses push, the personal check-in, the catalog nudge. Right now they end at "reply BOOK." What's App Sender Social Panel picks up from there: capturing the booking, running the frame catalogue, and closing the sale with M-Pesa — inside the same chat, with no branch staff typing a thing.
"BOOK" no longer just registers interest — it opens real appointment slots at the customer's nearest branch, confirmed on the spot.
"YES" routes the customer into a short menu — repair, prescription, sunglasses, annual check — so the right team sees the right request.
"FRAMES" or "EYE" opens a live browsable catalogue, and checkout happens right there with M-Pesa — no branch visit required to close.
A mock-up built from three real broadcast templates belonging to Optex Opticians, one of the businesses running on What's App Sender Social Panel. The replies and the checkout are illustrations of the flow, not a recording of a live conversation.
Tap a tab to preview each broadcast as your customer would experience it — reply through paid checkout.